Privacy Policy and Your Rights
Learn more about how threnolavix protects your personal data online and your choices under Canadian law.
Commitment to Data Privacy
At threnolavix, we believe your privacy matters. This policy describes how we collect, use, share, and protect your personal information. By engaging with our website or services, you acknowledge and accept the practices outlined here.
We comply with Canadian laws, including PIPEDA, ensuring your personal and business information is handled with care. This notice covers our approach, your options, and the rights you can exercise regarding your data at any time.
How We Collect Information
We collect information you provide directly, such as through contact forms, and automatically, like via cookies or web analytics, to improve your experience with our services and website.
Direct Information Collected
- • Name and contact details when you submit our forms
- • Business information for communication purposes
- • Requests or feedback you voluntarily share with us
- • Preferences expressed through our platform
- • Transactional details during purchases or inquiries
Automatic Data Collection
- • IP address and device information upon site access
- • Browser type, version, and system settings
- • Navigational pathways and content engagement
- • Cookie usage for personalized settings
- • Time and frequency of website visits tracked
Use of Collected Data
We use your data to respond to inquiries, deliver requested services, improve website functionality, and support operational analytics. Data is not sold to third parties.
- • Personalize your user experience across our site
- • Respond to inquiries, comments, or feedback quickly
- • Support technical functionality and troubleshoot issues
- • Maintain accurate business records and communications
- • Analyze site engagement for enhancements
- • Market relevant products or services compliantly
- • Support compliance with legal or regulatory standards
Our Commitment: Your privacy is a top priority. We have implemented safeguards to keep your information secure and only collect data necessary for service delivery, improvement, and compliance.
When We Share Data
Your information may be shared with trusted service providers or as required by law. We do not sell your data for marketing purposes and limit access based on operational necessity.
Third-party Service Providers
We may partner with vendors to deliver essential site functions, analytics, or marketing. These providers are contractually required to follow strict data handling policies.
Legal Disclosures
We disclose information if required by Canadian law or to respond to valid legal requests from authorities.
Aggregate and Anonymous Data
Aggregated statistics may be disclosed that do not identify individual users, supporting research and business analysis.
Your Data Rights in Canada
You have rights to access, correct, delete, restrict, or object to the processing of your personal information. Contact us to exercise any of your rights or address privacy concerns.
- • Right to request and receive data copies
- • Right to update outdated or inaccurate data
- • Right to request deletion of information
- • Right to request your data in a portable format
- • Right to object to certain processing uses
- • Right to limit use in defined situations
To exercise your rights, contact our privacy officer with your request details and proof of identity for prompt assistance.
Data Security Measures
We use industry-standard safeguards to protect your information. Access is restricted to authorized personnel and reviewed regularly to uphold privacy standards.
Technical Protections in Place
- • Modern encryption for data stored and transmitted
- • Firewall and network monitoring for threats
- • Routine updates of security software and systems
- • Regular vulnerability assessments and patching
Organizational Safeguards Used
- • Employee privacy training and awareness efforts
- • Designated privacy roles for monitoring compliance
- • Clear escalation and incident response procedures
- • Strict access management for sensitive data
Data Retention Practices
Personal data is kept only as long as needed for the reasons it was collected, with set retention timelines documented for different categories of information.
- • Contact details for account duration
- • Site interaction logs anonymized when possible
- • Support emails retained briefly
- • Transaction details kept to meet Canadian regulations
- • Marketing consent records maintained by law
We periodically review and safely dispose of information that is no longer required for our business or legal needs.
International Data Transfers
Some service providers or backups may operate outside Canada. When transferring data internationally, we use legal safeguards and require adequate protections.
- • Vendor agreements mandating privacy compliance
- • Use of standard contractual clauses where required
- • Limited transfers for necessary site operations
- • Periodic privacy impact assessments completed
Cookies and Tracking Tools
We use cookies to enhance your site experience, analyze usage, support core features, and remember preferences. You can manage your cookie choices at any time.
Types of Cookies Used
- • Necessary for site performance and security
- • Analyze usage patterns and help improve our site
- • Store preferences and customize features
- • Enable advanced or optional website features
You can update cookie settings or block cookies via your browser’s controls or using our site preferences.
Changes to This Policy
We may revise this privacy policy periodically to reflect updates in data practices or regulations. Changes will be communicated on this page.
- • Notice posted on our website
- • Email alerts if significant revisions occur
- • Summary of key policy updates provided
- • Effective date clearly shown
Review this policy regularly for any amendments that may affect your privacy rights.
Contact Our Privacy Team
If you have questions or wish to exercise your rights, please contact us. We are committed to timely and transparent communication.
threnolavix
150 9th Avenue SW, Calgary, AB T2P 3H9 Canada
Phone: +1-302-453-9212
Email: content@threnolavix.sbs
Last updated on November 3, 2025
Effective date: November 8, 2025